## Don't Panic — But Act Quickly If TWC has requested your work search activity log, this is normal. TWC periodically audits claimants to verify they're actually completing their required work search activities. The request may come via mail, through UBS (Unemployment Benefit Services), or through a Workforce Solutions office. The key: **respond within the deadline stated in the request.** Ignoring the request or responding late can result in benefit denial for the weeks in question. ## What TWC Is Looking For TWC wants to verify that you completed the required number of work search activities each week. For each activity, they expect documentation of: - **Date** of the activity - **Type of activity** (applied online, visited employer, attended job fair, etc.) - **Employer name** and full address (including phone with area code) - **Contact person** (if you spoke with someone) - **Method of contact** (mail, email, fax, phone, in person, online) - **Result** (application filed, resume sent, interviewed, hired, not hired, no reply) They want to see entries for every week you claimed benefits, with at least the minimum number of activities required for your county (typically 3 per week for urban counties). ## How to Respond ### If You Have Complete Records 1. Compile your work search log covering the requested weeks 2. Ensure each entry has all required fields filled in 3. Submit via the method TWC specified (usually fax, mail, or upload through UBS) 4. Keep a copy of everything you submit 5. Note the date you submitted and the method ### If Your Records Are Incomplete If you completed the activities but didn't document them properly at the time: 1. **Gather any evidence you can find:** email confirmations of job applications, screenshots from job boards, calendar entries, browser history showing job sites visited, confirmation numbers from online applications 2. **Reconstruct your log as accurately as possible.** Use your email sent folder, Indeed/LinkedIn application history, and phone call records to verify dates and employers. 3. **Be honest.** Do not fabricate activities or falsify details. Intentionally providing false work search information is fraud and can result in overpayment clawback, benefit disqualification, and criminal prosecution under Texas law. 4. **Submit what you have** with a note explaining any gaps. TWC may consider your circumstances, especially for a first lapse. ### If You Did Not Complete Activities If there are weeks where you genuinely did not complete the required activities: 1. **Do not lie.** Fabricating records is fraud and carries severe consequences. 2. **Respond honestly** and explain your circumstances. There may be mitigating factors (illness, family emergency, confusion about requirements). 3. **Understand the consequence:** TWC will likely deny benefits for any week where you did not meet the work search requirement. You may need to repay benefits received for those weeks (overpayment). 4. **Consider filing an appeal** if you believe there were valid reasons for not meeting the requirement. You have 14 calendar days from the mailing date of any adverse determination to appeal. ## What Happens After You Submit TWC will review your submission. Possible outcomes: - **Approved:** Your records are satisfactory. Benefits continue as normal. - **Partial denial:** Some weeks are approved, others are denied due to insufficient documentation. - **Full denial:** TWC determines you did not meet work search requirements. Benefits may be stopped and overpayment assessed. If you receive an adverse determination, you can appeal within 14 days. See our guide on "How to Appeal a Texas Unemployment Denial" for the full process. ## Prevent This Stress Entirely WorkProof TX exists specifically for this moment. When you log activities as you do them, every field TWC requires is captured in real time. When TWC requests your log, you export a PDF that matches the official TWC Work Search Activity Log format — complete with all required fields, organized by week, ready to submit. No scrambling, no reconstruction, no gaps. Start free at workprooftx.com.